/* Sapphire Support customer portal. Scoped to the active Sapphire frontend. */
.support {
    --support-bg: #071426;
    --support-panel: rgba(11, 29, 50, .92);
    --support-panel-strong: #0d2139;
    --support-panel-soft: rgba(19, 45, 73, .66);
    --support-text: #f5f8fc;
    --support-muted: #9db0c5;
    --support-faint: #71879e;
    --support-line: rgba(147, 180, 210, .17);
    --support-line-strong: rgba(87, 207, 202, .45);
    --support-accent: #57cfca;
    --support-accent-strong: #2aa8ad;
    --support-accent-ink: #03191c;
    --support-gold: #e8bb68;
    --support-blue: #6ca9ff;
    --support-green: #66d39e;
    --support-yellow: #f4bf5c;
    --support-red: #ff7887;
    --support-shadow: 0 28px 80px rgba(1, 7, 16, .36);
    position: relative;
    isolation: isolate;
    width: 100%;
    min-width: 0;
    color: var(--support-text);
    font-family: "Manrope", sans-serif;
    container-type: inline-size;
}
.support::before {
    position: absolute;
    z-index: -1;
    inset: -24px;
    border-radius: 34px;
    background:
        radial-gradient(circle at 8% 5%, rgba(87, 207, 202, .13), transparent 32%),
        radial-gradient(circle at 92% 14%, rgba(108, 169, 255, .11), transparent 30%),
        linear-gradient(160deg, rgba(4, 16, 31, .9), rgba(8, 24, 43, .72));
    content: "";
}
.support *, .support *::before, .support *::after { box-sizing: border-box; }
.support :is(h1, h2, h3, p, ol, ul, dl, dd) { margin-block-start: 0; }
.support a { color: inherit; text-decoration: none; }
.support button, .support input, .support select, .support textarea { font: inherit; }
.support :is(a, button, input, select, textarea):focus-visible { outline: 3px solid color-mix(in srgb, var(--support-accent) 74%, white); outline-offset: 3px; }
.support-skip { position: fixed; z-index: 1300; inset-block-start: 10px; inset-inline-start: 10px; padding: 10px 14px; border-radius: 10px; color: var(--support-accent-ink); background: var(--support-accent); transform: translateY(-160%); }
.support-skip:focus { transform: none; }
.support-eyebrow, .support-kicker { display: inline-flex; gap: 8px; align-items: center; color: var(--support-accent); font-size: .7rem; font-weight: 800; letter-spacing: .11em; text-transform: uppercase; }
.support-kicker { color: var(--support-gold); font-size: .65rem; }
.support-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.support-button { display: inline-flex; min-height: 44px; gap: 8px; align-items: center; justify-content: center; padding: 10px 16px; border: 1px solid var(--support-line); border-radius: 11px; color: var(--support-text); background: var(--support-panel-soft); font-weight: 800; cursor: pointer; transition: border-color .2s ease, background .2s ease, transform .2s ease; }
.support-button:hover { border-color: var(--support-line-strong); transform: translateY(-1px); }
.support-button--primary { color: var(--support-accent-ink); border-color: var(--support-accent); background: linear-gradient(135deg, var(--support-accent), #83e1d4); box-shadow: 0 12px 30px rgba(40, 174, 170, .2); }
.support-button--quiet { background: rgba(255, 255, 255, .035); }
.support-back { display: inline-flex; min-height: 44px; gap: 8px; align-items: center; margin-block-end: 12px; color: var(--support-muted); font-size: .8rem; font-weight: 700; }
.support-back:hover { color: var(--support-accent); }
.support-page-head > div > .support-back + .support-eyebrow { margin-inline-start: 12px; }

.support-hero { position: relative; display: grid; min-height: 410px; grid-template-columns: minmax(0, 1.15fr) minmax(290px, .85fr); gap: clamp(24px, 6vw, 86px); align-items: center; overflow: hidden; padding: clamp(30px, 6vw, 76px); border: 1px solid var(--support-line); border-radius: 30px; background: linear-gradient(135deg, #08192c 0%, #0b2944 56%, #0b1e35 100%); box-shadow: var(--support-shadow); }
.support-hero::before { position: absolute; width: 420px; aspect-ratio: 1; inset-block-start: -46%; inset-inline-end: -8%; border: 1px solid rgba(87, 207, 202, .14); border-radius: 50%; box-shadow: 0 0 0 58px rgba(87, 207, 202, .025), 0 0 0 116px rgba(108, 169, 255, .018); content: ""; }
.support-hero__copy { position: relative; z-index: 1; max-width: 760px; }
.support-hero h1, .support-page-head h1, .support-ticket-head h1, .support-state-page h1 { margin: 12px 0 16px; font-family: "Space Grotesk", sans-serif; font-size: clamp(2.6rem, 6vw, 5.7rem); font-weight: 600; letter-spacing: -.055em; line-height: .97; text-wrap: balance; }
.support-hero__copy > p { max-width: 650px; margin-block-end: 25px; color: var(--support-muted); font-size: clamp(.95rem, 1.5vw, 1.1rem); line-height: 1.75; }
.support-hero__signal { position: relative; display: grid; width: min(100%, 360px); aspect-ratio: 1; place-items: center; justify-self: center; }
.support-signal__orbit, .support-signal__orbit::before, .support-signal__orbit::after { position: absolute; inset: 7%; border: 1px solid rgba(87, 207, 202, .22); border-radius: 50%; content: ""; }
.support-signal__orbit::before { inset: 13%; border-color: rgba(108, 169, 255, .2); }
.support-signal__orbit::after { inset: 28%; border-color: rgba(232, 187, 104, .28); }
.support-signal__orbit > span { position: absolute; width: 11px; aspect-ratio: 1; border-radius: 50%; background: var(--support-accent); box-shadow: 0 0 22px var(--support-accent); }
.support-signal__orbit > span:nth-child(1) { inset-block-start: 12%; inset-inline-start: 18%; }
.support-signal__orbit > span:nth-child(2) { inset-block-end: 8%; inset-inline-end: 27%; background: var(--support-blue); }
.support-signal__orbit > span:nth-child(3) { inset-block-start: 36%; inset-inline-end: 0; background: var(--support-gold); }
.support-signal__core { position: relative; z-index: 1; display: grid; width: 48%; aspect-ratio: 1; place-items: center; align-content: center; padding: 16px; border: 1px solid var(--support-line-strong); border-radius: 50%; text-align: center; background: rgba(7, 20, 38, .82); box-shadow: inset 0 0 60px rgba(87, 207, 202, .08), 0 18px 60px rgba(1, 7, 16, .45); backdrop-filter: blur(12px); }
.support-signal__core span { color: var(--support-muted); font-size: .7rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.support-signal__core strong { font-family: "Space Grotesk", sans-serif; font-size: clamp(2.8rem, 7vw, 5.2rem); line-height: 1; }
.support-signal__core small { max-width: 130px; color: var(--support-faint); font-size: .67rem; }

.support-alert { display: flex; gap: 10px; align-items: flex-start; margin-block: 18px; padding: 14px 17px; border: 1px solid; border-radius: 13px; }
.support-alert--success { color: var(--support-green); border-color: color-mix(in srgb, var(--support-green) 42%, transparent); background: color-mix(in srgb, var(--support-green) 8%, transparent); }
.support-alert--error { color: var(--support-red); border-color: color-mix(in srgb, var(--support-red) 42%, transparent); background: color-mix(in srgb, var(--support-red) 8%, transparent); }
.support-workspace { padding-block: 22px 8px; }
.support-metrics { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-block-end: 18px; }
.support-metric { position: relative; display: grid; min-height: 150px; align-content: end; overflow: hidden; padding: 20px; border: 1px solid var(--support-line); border-radius: 18px; background: var(--support-panel); box-shadow: 0 14px 34px rgba(1, 7, 16, .16); }
.support-metric::before { position: absolute; width: 100px; aspect-ratio: 1; inset-block-start: -44px; inset-inline-end: -28px; border-radius: 50%; background: color-mix(in srgb, var(--metric-color, var(--support-blue)) 14%, transparent); content: ""; }
.support-metric:hover { border-color: color-mix(in srgb, var(--metric-color, var(--support-blue)) 48%, transparent); }
.support-metric--open { --metric-color: var(--support-blue); }
.support-metric--waiting { --metric-color: var(--support-yellow); }
.support-metric--staff { --metric-color: var(--support-accent); }
.support-metric--resolved { --metric-color: var(--support-green); }
.support-metric span { color: var(--support-muted); font-size: .73rem; font-weight: 800; letter-spacing: .05em; text-transform: uppercase; }
.support-metric strong { margin-block: 4px; font-family: "Space Grotesk", sans-serif; font-size: 2.5rem; line-height: 1; }
.support-metric small { color: var(--support-faint); }
.support-portal-grid, .support-create-layout, .support-detail-layout { display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(280px, .55fr); gap: 18px; align-items: start; }
.support-panel { min-width: 0; padding: clamp(20px, 3vw, 30px); border: 1px solid var(--support-line); border-radius: 20px; background: var(--support-panel); box-shadow: 0 16px 40px rgba(1, 7, 16, .18); }
.support-panel__head, .support-section-head { display: flex; gap: 22px; align-items: end; justify-content: space-between; margin-block-end: 18px; }
.support-panel__head h2, .support-section-head h2, .support-guide h2, .support-panel > h2 { margin: 4px 0 0; font-family: "Space Grotesk", sans-serif; font-size: clamp(1.4rem, 3vw, 2.1rem); letter-spacing: -.035em; }
.support-panel__head > a { display: inline-flex; min-height: 44px; gap: 7px; align-items: center; color: var(--support-accent); font-size: .78rem; font-weight: 800; }
.support-ticket-stack { display: grid; }
.support-ticket-row { display: grid; grid-template-columns: 46px minmax(0, 1fr) auto; gap: 14px; align-items: center; padding-block: 15px; border-block-start: 1px solid var(--support-line); }
.support-ticket-row:first-child { border-block-start: 0; }
.support-ticket-row:hover strong { color: var(--support-accent); }
.support-ticket-row__mark { display: grid; width: 46px; aspect-ratio: 1; place-items: center; border-radius: 14px; color: var(--support-blue); background: color-mix(in srgb, var(--support-blue) 11%, transparent); }
.support-ticket-row__mark--success { color: var(--support-green); background: color-mix(in srgb, var(--support-green) 11%, transparent); }
.support-ticket-row__mark--warning { color: var(--support-yellow); background: color-mix(in srgb, var(--support-yellow) 11%, transparent); }
.support-ticket-row__copy, .support-ticket-row__meta { display: grid; min-width: 0; }
.support-ticket-row__copy small, .support-ticket-row__copy span, .support-ticket-row__meta time { overflow: hidden; color: var(--support-muted); font-size: .7rem; text-overflow: ellipsis; white-space: nowrap; }
.support-ticket-row__copy strong { overflow: hidden; margin-block: 3px; font-size: .92rem; text-overflow: ellipsis; white-space: nowrap; transition: color .2s ease; }
.support-ticket-row__meta { gap: 7px; justify-items: end; }
.support-guide ol, .support-expectation ol { display: grid; gap: 0; padding: 0; list-style: none; }
.support-guide li, .support-expectation li { display: grid; grid-template-columns: 38px minmax(0, 1fr); gap: 12px; padding-block: 16px; border-block-start: 1px solid var(--support-line); }
.support-guide li:first-child, .support-expectation li:first-child { margin-block-start: 14px; }
.support-guide li > span { color: var(--support-accent); font-family: "Space Grotesk", sans-serif; font-size: 1.1rem; }
.support-guide li p, .support-expectation li span { display: grid; margin: 0; }
.support-guide li small, .support-expectation li small { margin-block-start: 4px; color: var(--support-muted); line-height: 1.5; }
.support-expectation li > i { display: grid; width: 34px; aspect-ratio: 1; place-items: center; border-radius: 50%; color: var(--support-accent); background: color-mix(in srgb, var(--support-accent) 10%, transparent); }
.support-knowledge { margin-block-start: 18px; padding: clamp(24px, 4vw, 42px); border: 1px solid var(--support-line); border-radius: 22px; background: linear-gradient(140deg, rgba(11, 33, 55, .94), rgba(10, 26, 45, .76)); }
.support-section-head > p { max-width: 460px; color: var(--support-muted); }
.support-knowledge__grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.support-knowledge__grid > a { display: grid; min-height: 190px; align-content: start; padding: 20px; border: 1px solid var(--support-line); border-radius: 16px; background: rgba(255, 255, 255, .025); }
.support-knowledge__grid > a:hover { border-color: var(--support-line-strong); background: rgba(87, 207, 202, .045); }
.support-knowledge__grid span { color: var(--support-gold); font-size: .65rem; font-weight: 800; text-transform: uppercase; }
.support-knowledge__grid strong { margin-block: 10px 6px; font-size: 1rem; }
.support-knowledge__grid p { color: var(--support-muted); font-size: .78rem; line-height: 1.55; }
.support-knowledge__grid small { display: inline-flex; gap: 6px; align-items: center; margin-block-start: auto; color: var(--support-accent); font-weight: 800; }

.support-page-head, .support-ticket-head { display: flex; min-height: 270px; gap: 30px; align-items: end; justify-content: space-between; padding: clamp(26px, 5vw, 54px); border: 1px solid var(--support-line); border-radius: 26px; background: linear-gradient(145deg, #0a1b30, #0c2a46); box-shadow: var(--support-shadow); }
.support-page-head > div:first-child, .support-ticket-head > div:first-child { max-width: 820px; }
.support-page-head h1, .support-ticket-head h1 { margin-block: 8px 10px; font-size: clamp(2.35rem, 5vw, 4.7rem); }
.support-page-head p, .support-ticket-head p { margin: 0; color: var(--support-muted); }
.support-filter { display: grid; grid-template-columns: minmax(260px, 1.4fr) minmax(180px, .6fr) auto; gap: 12px; align-items: end; margin-block: 18px; padding: 18px; border: 1px solid var(--support-line); border-radius: 18px; background: var(--support-panel); }
.support-field { display: grid; gap: 7px; min-width: 0; color: var(--support-muted); font-size: .76rem; font-weight: 750; }
.support-field > span:first-child { color: var(--support-gold); font-size: .67rem; letter-spacing: .085em; text-transform: uppercase; }
.support-field small { color: var(--support-faint); font-weight: 500; line-height: 1.5; }
.support-field--wide { grid-column: 1 / -1; }
.support-field--file { align-content: end; }
.support-input, .support-select, .support-textarea, .support-field input, .support-field select, .support-field textarea { width: 100%; min-height: 46px; padding: 10px 12px; border: 1px solid var(--support-line); border-radius: 11px; color: var(--support-text); background: var(--support-panel-strong); }
.support-textarea, .support-field textarea { min-height: 150px; resize: vertical; }
.support-file { max-width: 100%; padding: 8px; }
.support-search { position: relative; display: block; }
.support-search > i { position: absolute; inset-block-start: 50%; inset-inline-start: 14px; color: var(--support-faint); transform: translateY(-50%); pointer-events: none; }
.support-search input { padding-inline-start: 40px; }
.support-filter__actions { display: flex; gap: 8px; }
.support-list-results { min-height: 240px; }
.support-results-head { display: flex; gap: 12px; align-items: center; justify-content: space-between; margin-block-end: 12px; color: var(--support-muted); font-size: .8rem; }
.support-ticket-list { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.support-ticket-card { display: grid; overflow: hidden; border: 1px solid var(--support-line); border-radius: 19px; background: var(--support-panel); box-shadow: 0 16px 36px rgba(1, 7, 16, .18); transition: border-color .2s ease, transform .2s ease; }
.support-ticket-card:hover { border-color: var(--support-line-strong); transform: translateY(-2px); }
.support-ticket-card__main { display: grid; align-content: start; padding: 22px; }
.support-ticket-card__top { display: flex; gap: 10px; align-items: center; justify-content: space-between; }
.support-reference { color: var(--support-accent); font-family: "Space Grotesk", sans-serif; font-size: .72rem; font-weight: 700; letter-spacing: .06em; }
.support-ticket-card h2 { margin: 17px 0 8px; font-size: 1.25rem; letter-spacing: -.025em; }
.support-ticket-card p { display: -webkit-box; min-height: 3.2em; overflow: hidden; color: var(--support-muted); font-size: .8rem; line-height: 1.6; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.support-ticket-card__facts { display: flex; gap: 8px 14px; flex-wrap: wrap; margin-block-start: 8px; color: var(--support-muted); font-size: .7rem; }
.support-ticket-card__facts span { display: inline-flex; gap: 6px; align-items: center; }
.support-ticket-card footer { display: flex; min-height: 56px; gap: 12px; align-items: center; padding: 10px 22px; border-block-start: 1px solid var(--support-line); color: var(--support-muted); font-size: .7rem; }
.support-ticket-card footer > a { display: grid; min-width: 44px; min-height: 44px; place-items: center; margin-inline-start: auto; color: var(--support-accent); }
.support-unread { padding: 4px 8px; border-radius: 999px; color: var(--support-accent-ink); background: var(--support-accent); font-weight: 800; }
.support-state, .support-priority, .support-sla { display: inline-flex; width: max-content; gap: 5px; align-items: center; padding: 5px 9px; border-radius: 999px; color: var(--support-blue); background: color-mix(in srgb, var(--support-blue) 12%, transparent); font-size: .63rem; font-weight: 800; text-transform: uppercase; }
.support-state--success, .support-priority--success, .support-sla--success { color: var(--support-green); background: color-mix(in srgb, var(--support-green) 12%, transparent); }
.support-state--warning, .support-priority--warning, .support-sla--warning { color: var(--support-yellow); background: color-mix(in srgb, var(--support-yellow) 12%, transparent); }
.support-state--danger, .support-priority--danger, .support-sla--danger { color: var(--support-red); background: color-mix(in srgb, var(--support-red) 12%, transparent); }
.support-empty { display: grid; min-height: 300px; place-items: center; align-content: center; padding: 38px; border: 1px dashed var(--support-line); border-radius: 20px; text-align: center; background: var(--support-panel); }
.support-empty--compact { min-height: 240px; }
.support-empty > i { color: var(--support-accent); font-size: 2.7rem; }
.support-empty h2, .support-empty h3 { margin: 12px 0 6px; }
.support-empty p { max-width: 560px; color: var(--support-muted); }
.support-pager {
    margin-block-start: 18px;
    max-inline-size: 100%;
    overflow-x: auto;
    padding: 13px;
    border: 1px solid var(--support-line);
    border-radius: 13px;
    background: rgba(3, 12, 23, .46);
    overscroll-behavior-inline: contain;
    scrollbar-width: thin;
}
.support-pager .pager { display: grid; min-inline-size: min(100%, 34rem); grid-template-columns: repeat(3, minmax(110px, 1fr)); gap: 10px; align-items: end; }
.support-pager .pager__cluster { display: grid; gap: 5px; min-inline-size: 0; }
.support-pager .pager__cluster--pages { grid-column: 1 / -1; }
.support-pager .pager__cluster--sortby:not(:has(option)), .support-pager .pager__cluster--sortmode:not(:has(option)) { display: none; }
.support-pager .pager__label { overflow: hidden; color: var(--support-faint); font-size: .61rem; font-weight: 800; letter-spacing: .07em; text-overflow: ellipsis; text-transform: uppercase; white-space: nowrap; }
.support-pager .pager__pages { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; margin: 0; padding: 0; }
.support-pager :where(.pager__page, select) { min-inline-size: 44px; min-block-size: 44px; }
.support-pager :is(.pager__page, .pager__gap) { display: inline-grid; padding: 7px 11px; place-items: center; border: 1px solid var(--support-line); border-radius: 9px; color: var(--support-muted); background: var(--support-panel-strong); font-size: .7rem; font-weight: 800; }
.support-pager .pager__page:not(.pager__page--active):hover { color: var(--support-text); border-color: var(--support-line-strong); background: color-mix(in srgb, var(--support-accent) 7%, transparent); }
.support-pager .pager__page--active { color: var(--support-accent-ink); border-color: transparent; background: linear-gradient(135deg, var(--support-accent), color-mix(in srgb, var(--support-accent) 68%, white)); box-shadow: 0 8px 18px color-mix(in srgb, var(--support-accent) 17%, transparent); }
.support-pager .pager__gap { color: var(--support-faint); border-color: transparent; background: transparent; }
.support-pager :is(.pager__perpage-select, .pager__sortby, .pager__sortmode) { inline-size: 100%; padding: 8px 30px 8px 10px; border: 1px solid var(--support-line); border-radius: 9px; color: var(--support-text); background: var(--support-panel-strong); }

.support-notifications { margin-block-start: 22px; }
.support-notifications .support-panel__head p { max-inline-size: 600px; margin: 5px 0 0; color: var(--support-muted); }
.support-notification-list { display: grid; margin: 15px 0 0; padding: 0; list-style: none; }
.support-notification-list li { border-block-start: 1px solid var(--support-line); }
.support-notification-list li:first-child { border-block-start: 0; }
.support-notification-list a { display: grid; min-height: 66px; grid-template-columns: 42px minmax(0, 1fr) auto 20px; gap: 12px; align-items: center; padding-block: 11px; color: var(--support-text); }
.support-notification-list__mark { display: grid; width: 38px; aspect-ratio: 1; place-items: center; border-radius: 11px; color: var(--support-accent); background: color-mix(in srgb, var(--support-accent) 10%, transparent); }
.support-notification-list a > span:nth-child(2) { display: grid; min-width: 0; gap: 3px; }
.support-notification-list small, .support-notification-list time { color: var(--support-muted); font-size: .68rem; }
.support-notification-list strong { overflow: hidden; font-size: .82rem; text-overflow: ellipsis; white-space: nowrap; }
.support-notification-list a > i { color: var(--support-faint); }
.support-notification-list a:hover .support-notification-list__mark { color: var(--support-accent-ink); background: var(--support-accent); }
.support-notifications__empty { margin: 15px 0 0; padding: 18px; border: 1px dashed var(--support-line); border-radius: 13px; color: var(--support-muted); text-align: center; }

.support-page-head--form { align-items: center; }
.support-trust-note { display: flex; width: min(100%, 360px); gap: 13px; align-items: flex-start; padding: 16px; border: 1px solid var(--support-line); border-radius: 15px; background: rgba(255, 255, 255, .035); }
.support-trust-note > i { color: var(--support-green); font-size: 1.4rem; }
.support-trust-note span { display: grid; }
.support-trust-note small { margin-block-start: 4px; color: var(--support-muted); line-height: 1.5; }
.support-create-layout { margin-block-start: 18px; }
.support-form > header { margin-block-end: 22px; }
.support-form > header h2 { margin: 4px 0 7px; }
.support-form > header p { color: var(--support-muted); }
.support-form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.support-form__actions { display: flex; gap: 10px; align-items: center; justify-content: flex-end; margin-block-start: 22px; padding-block-start: 18px; border-block-start: 1px solid var(--support-line); }
.support-create-aside, .support-detail-aside { display: grid; gap: 18px; align-content: start; }
.support-suggestions > h2 { margin-block: 5px 14px; }
.support-suggestions > div { display: grid; }
.support-suggestions a { display: grid; grid-template-columns: 34px minmax(0, 1fr) 24px; gap: 9px; align-items: center; padding-block: 13px; border-block-start: 1px solid var(--support-line); }
.support-suggestions a > i:first-child { display: grid; width: 34px; aspect-ratio: 1; place-items: center; border-radius: 10px; color: var(--support-accent); background: color-mix(in srgb, var(--support-accent) 9%, transparent); }
.support-suggestions a > span { display: grid; min-width: 0; }
.support-suggestions a strong { overflow: hidden; font-size: .8rem; text-overflow: ellipsis; white-space: nowrap; }
.support-suggestions a small { color: var(--support-muted); font-size: .67rem; }
.support-suggestions a > i:last-child { color: var(--support-faint); }

.support-ticket-head { align-items: center; }
.support-ticket-head__identity { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.support-ticket-head__facts { display: grid; min-width: 280px; margin: 0; border: 1px solid var(--support-line); border-radius: 16px; background: rgba(255, 255, 255, .03); }
.support-ticket-head__facts div { display: grid; grid-template-columns: .7fr 1fr; gap: 12px; padding: 12px 15px; border-block-start: 1px solid var(--support-line); }
.support-ticket-head__facts div:first-child { border-block-start: 0; }
.support-ticket-head__facts dt { color: var(--support-muted); font-size: .68rem; }
.support-ticket-head__facts dd { margin: 0; font-size: .76rem; font-weight: 800; text-align: end; }
.support-detail-layout { margin-block-start: 18px; }
.support-conversation { min-width: 0; }
.support-thread { display: grid; gap: 16px; padding: 0; list-style: none; }
.support-message { display: grid; grid-template-columns: 44px minmax(0, 1fr); gap: 12px; align-items: start; }
.support-message__avatar { display: grid; width: 44px; aspect-ratio: 1; place-items: center; overflow: hidden; border: 1px solid var(--support-line); border-radius: 14px; color: var(--support-accent); background: var(--support-panel-strong); font-size: .8rem; font-weight: 800; }
.support-message__avatar img { width: 100%; height: 100%; object-fit: cover; }
.support-message article { padding: 18px; border: 1px solid var(--support-line); border-radius: 8px 18px 18px; background: var(--support-panel); box-shadow: 0 12px 32px rgba(1, 7, 16, .15); }
.support-message--staff article { border-color: color-mix(in srgb, var(--support-accent) 26%, var(--support-line)); background: linear-gradient(135deg, color-mix(in srgb, var(--support-accent) 4%, var(--support-panel)), var(--support-panel)); }
.support-message article > header { display: flex; gap: 12px; align-items: start; justify-content: space-between; margin-block-end: 12px; }
.support-message article > header span { display: grid; }
.support-message article > header small, .support-message article > header time { color: var(--support-muted); font-size: .67rem; }
.support-message__body { color: #dbe5ef; font-size: .86rem; line-height: 1.72; white-space: pre-wrap; overflow-wrap: anywhere; }
.support-attachments { display: flex; gap: 8px; flex-wrap: wrap; margin-block-start: 14px; }
.support-attachments a { display: grid; min-height: 44px; grid-template-columns: 24px minmax(0, 1fr) 20px; gap: 8px; align-items: center; min-width: min(100%, 220px); padding: 8px 10px; border: 1px solid var(--support-line); border-radius: 11px; background: var(--support-panel-soft); }
.support-attachments a > span { display: grid; min-width: 0; }
.support-attachments strong { overflow: hidden; font-size: .7rem; text-overflow: ellipsis; white-space: nowrap; }
.support-attachments small { color: var(--support-muted); font-size: .62rem; }
.support-reply { margin-block-start: 18px; }
.support-reply__footer { display: flex; gap: 12px; align-items: center; justify-content: space-between; margin-block-start: 12px; }
.support-file-control { position: relative; display: inline-flex; min-height: 44px; align-items: center; overflow: hidden; }
.support-file-control > span { display: inline-flex; gap: 7px; align-items: center; color: var(--support-muted); font-size: .75rem; font-weight: 750; }
.support-file-control input[type="file"] { position: absolute; width: 1px; height: 1px; opacity: 0; }
.support-closed-note { display: flex; gap: 14px; align-items: flex-start; margin-block-start: 18px; }
.support-closed-note > i { color: var(--support-muted); font-size: 1.4rem; }
.support-closed-note p { margin: 4px 0 0; color: var(--support-muted); }
.support-progress > h2 { margin-block: 5px 12px; }
.support-progress__track { display: grid; grid-template-columns: repeat(3, 1fr); gap: 5px; margin-block: 16px; }
.support-progress__step { height: 5px; border-radius: 999px; background: var(--support-line); }
.support-progress__step.is-complete { background: linear-gradient(90deg, var(--support-accent-strong), var(--support-accent)); }
.support-progress > p, .support-ticket-actions > p { color: var(--support-muted); font-size: .78rem; line-height: 1.6; }
.support-progress dl { display: grid; margin: 0; }
.support-progress dl div { display: flex; gap: 12px; align-items: center; justify-content: space-between; padding-block: 11px; border-block-start: 1px solid var(--support-line); }
.support-progress dt { color: var(--support-muted); font-size: .7rem; }
.support-ticket-actions form { margin-block-start: 14px; }
.support-status { position: fixed; z-index: 1200; inset-inline-end: 20px; inset-block-end: 20px; max-width: min(420px, calc(100vw - 40px)); padding: 13px 16px; border: 1px solid var(--support-line-strong); border-radius: 12px; color: var(--support-text); background: var(--support-panel-strong); box-shadow: var(--support-shadow); opacity: 0; pointer-events: none; transform: translateY(12px); transition: opacity .2s ease, transform .2s ease; }
.support-status.is-visible { opacity: 1; transform: none; }
.support-status[data-tone="error"] { border-color: var(--support-red); }
.support [aria-busy="true"] { cursor: progress; opacity: .68; }

.support-state-page { position: relative; display: grid; min-height: 540px; place-items: center; align-content: center; overflow: hidden; padding: clamp(34px, 7vw, 86px); border: 1px solid var(--support-line); border-radius: 30px; text-align: center; background: linear-gradient(145deg, #08192c, #0d2945); box-shadow: var(--support-shadow); }
.support-state-page__code { position: absolute; inset-block-start: 5%; color: rgba(255, 255, 255, .035); font-family: "Space Grotesk", sans-serif; font-size: clamp(9rem, 26vw, 21rem); font-weight: 700; line-height: 1; }
.support-state-page__mark { position: relative; display: grid; width: 86px; aspect-ratio: 1; place-items: center; margin-block-end: 20px; border: 1px solid var(--support-line-strong); border-radius: 50%; color: var(--support-accent); background: rgba(87, 207, 202, .08); font-size: 2.2rem; box-shadow: 0 0 0 14px rgba(87, 207, 202, .025); }
.support-state-page h1 { position: relative; max-width: 840px; font-size: clamp(2.5rem, 6vw, 5rem); }
.support-state-page > p { position: relative; max-width: 620px; color: var(--support-muted); line-height: 1.7; }
.support-state-page .support-actions { position: relative; justify-content: center; margin-block-start: 15px; }

[dir="rtl"] .support-back i, [dir="rtl"] .support-panel__head > a i, [dir="rtl"] .support-ticket-card footer > a i { transform: scaleX(-1); }
@container (max-width: 900px) {
    .support-hero, .support-portal-grid, .support-create-layout, .support-detail-layout { grid-template-columns: 1fr; }
    .support-hero__signal { width: min(100%, 320px); }
    .support-metrics { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .support-knowledge__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .support-ticket-head__facts { width: 100%; }
}
@container (max-width: 680px) {
    .support::before { inset: -10px; border-radius: 22px; }
    .support-hero, .support-page-head, .support-ticket-head { display: grid; min-height: auto; padding: 24px 20px; border-radius: 20px; }
    .support-hero h1, .support-page-head h1, .support-ticket-head h1, .support-state-page h1 { font-size: clamp(2.15rem, 11vw, 3.5rem); }
    .support-hero__signal { display: none; }
    .support-metrics { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .support-metric { min-height: 125px; padding: 16px; }
    .support-panel__head, .support-section-head { display: grid; gap: 6px; }
    .support-ticket-row { grid-template-columns: 40px minmax(0, 1fr); }
    .support-ticket-row__mark { width: 40px; }
    .support-ticket-row__meta { grid-column: 2; grid-row: 2; justify-items: start; }
    .support-knowledge__grid, .support-ticket-list, .support-form-grid, .support-filter { grid-template-columns: 1fr; }
    .support-field--wide { grid-column: auto; }
    .support-filter__actions, .support-filter__actions .support-button { width: 100%; }
    .support-trust-note { width: 100%; }
    .support-form__actions, .support-reply__footer { align-items: stretch; flex-direction: column-reverse; }
    .support-form__actions .support-button, .support-reply__footer .support-button { width: 100%; }
    .support-message { grid-template-columns: 36px minmax(0, 1fr); gap: 8px; }
    .support-message__avatar { width: 36px; border-radius: 11px; }
    .support-message article { padding: 14px; }
    .support-message article > header { display: grid; }
    .support-ticket-head__facts { min-width: 0; }
    .support-state-page { min-height: 440px; padding: 32px 20px; border-radius: 20px; }
}
@container (max-width: 420px) {
    .support-metrics { grid-template-columns: 1fr; }
    .support-actions, .support-actions .support-button { width: 100%; }
    .support-ticket-head__facts div { grid-template-columns: 1fr; gap: 3px; }
    .support-ticket-head__facts dd { text-align: start; }
    .support-pager .pager { min-inline-size: 0; grid-template-columns: 1fr; }
    .support-pager .pager__cluster--pages { grid-column: auto; }
    .support-notification-list a { grid-template-columns: 42px minmax(0, 1fr) 20px; }
    .support-notification-list time { grid-column: 2; }
}
@media (prefers-reduced-motion: reduce) {
    .support *, .support *::before, .support *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; }
}